Welcome to Orlea. As a studio dedicated to traditional craftsmanship and handmade premium designs, we value your trust as much as the unique creations we weave for you.

1. Data Controller and Our Privacy Commitment

We demonstrate the same care in protecting your personal data transparently as we do in every stitch of your order. In order to offer you a seamless and secure boutique experience, we process your information in full compliance with international data protection principles (including GDPR and CCPA standards).

2. Data Collection and Processing Purpose

Throughout your visit to our studio and your payment process, we collect your identity, contact, shipping, and (via operational cookies) technical data. This information is processed solely to produce your custom-made pieces, safely deliver them to your door, and communicate with you regarding your order ritual. In accordance with national and international legal and tax obligations, your transactional, purchase, and billing data are securely stored during the commercial statute of limitations (10 years from the order date). Other personal data, such as account registration details, preferences, and marketing consents, are retained only as long as your account remains active or until you withdraw your consent, after which they are permanently destroyed or anonymized in our systems.

3. Payment Security and Third-Party Processors

Your payment details, including your credit card information, are strictly not stored and kept on our servers. All financial transactions are encrypted and processed by authorized payment infrastructures that are fully compliant with international PCI-DSS security standards. We share your shipping and contact data, which are mandatory for the delivery of your order, only with authorized third parties, such as our internationally reputable logistics partners (e.g., UPS, FedEx, DHL) and financial institutions, solely to complete the operation.

4. Cookie and Analytics Usage

We use industry-standard analytical tools and cookies to monitor the performance of our website and refine your digital experience. By continuing to explore our website, you agree to the use of these operational tools. Your personal data are strictly protected; we do not sell, rent, or distribute your information to unauthorized third parties under any circumstances for commercial gain.

5. Your Data Rights and Contact

Under applicable universal data protection standards, you always have the right to access, correct, or request the complete deletion of your personal data from our systems. For any questions regarding your data privacy, you can reach our team via the hello@theorlea.com e-mail address.

Seller Information:

• Data Controller: Handan Güler (Orlea)
• E-mail: hello@theorlea.com