{"id":1474,"date":"2026-06-06T09:43:29","date_gmt":"2026-06-06T09:43:29","guid":{"rendered":"https:\/\/theorlea.com\/?page_id=1474"},"modified":"2026-07-25T20:36:42","modified_gmt":"2026-07-25T20:36:42","slug":"mesafeli-satis-sozlesmesi","status":"publish","type":"page","link":"https:\/\/theorlea.com\/tr\/mesafeli-satis-sozlesmesi\/","title":{"rendered":"Mesafeli Sat\u0131\u015f S\u00f6zle\u015fmesi"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1474\" class=\"elementor elementor-1474\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0691a2f rey-flexWrap orlea-no-translate elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0691a2f\" data-element_type=\"section\" data-e-type=\"section\" data-no-translation=\"\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4bfec83\" data-id=\"4bfec83\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap--4bfec83 elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1a6d8fa elementor-widget elementor-widget-heading\" data-id=\"1a6d8fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">MESAFEL\u0130 SATI\u015e S\u00d6ZLE\u015eMES\u0130<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ca2b120 elementor-widget elementor-widget-text-editor\" data-id=\"ca2b120\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h4><b>MADDE 1 \u2013 TARAFLAR VE GE\u00c7ERL\u0130 HUKUK<\/b><\/h4><p><span style=\"font-weight: 400;\">\u0130\u015fbu s\u00f6zle\u015fme, yukar\u0131daki \u00d6n Bilgilendirme Formu\u2019nda bilgileri yer alan ALICI (T\u00fcketici) ile SATICI (Orlea) aras\u0131nda, ALICI\u2019n\u0131n theorlea.com sitesi \u00fczerinden yapt\u0131\u011f\u0131 elektronik sipari\u015f do\u011frultusunda kurulmu\u015ftur.<\/span><\/p><p><b>SATICI B\u0130LG\u0130LER\u0130:<\/b><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Sat\u0131c\u0131 \u00dcnvan\u0131 \/ \u0130sim Soyisim:<\/b><span style=\"font-weight: 400;\"> Handan G\u00fcler (Orlea)<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Adresi:<\/b><span style=\"font-weight: 400;\"> Orlea Tasar\u0131m St\u00fcdyosu, Evka 4 Mah. 1027 Sok. No: 18, D: 5, Bornova, \u0130zmir \/ T\u00fcrkiye<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Vergi Dairesi:<\/b><span style=\"font-weight: 400;\"> Bornova Vergi Dairesi<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>T.C. Kimlik Numaras\u0131:<\/b><span style=\"font-weight: 400;\"> 44848454472<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>E-posta:<\/b> <a href=\"mailto:hello@theorlea.com\"><span style=\"font-weight: 400;\">hello@theorlea.com<\/span><\/a><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Telefon:<\/b><a href=\"tel:+905547184802\"><span style=\"font-weight: 400;\"> +90 554 718 48 02<\/span><\/a><\/li><\/ul><h4><b>MADDE 2 \u2013 S\u00d6ZLE\u015eMEN\u0130N KONUSU<\/b><\/h4><p><span style=\"font-weight: 400;\">S\u00f6zle\u015fmenin konusu, ALICI\u2019n\u0131n elektronik ortamda sipari\u015f verdi\u011fi \u00fcr\u00fcnlerin sat\u0131\u015f\u0131 ve teslimi ile ilgili olarak 6502 say\u0131l\u0131 T\u00fcketicinin Korunmas\u0131 Hakk\u0131nda Kanun ve Mesafeli S\u00f6zle\u015fmeler Y\u00f6netmeli\u011fi h\u00fck\u00fcmleri uyar\u0131nca taraflar\u0131n hak ve y\u00fck\u00fcml\u00fcl\u00fcklerinin belirlenmesidir.<\/span><\/p><h4><b>MADDE 3 \u2013 \u00dcRET\u0130M, TESL\u0130MAT VE EL \u0130\u015e\u00c7\u0130L\u0130\u011e\u0130N\u0130N DO\u011eASI (\u00d6ZEL \u015eARTLAR)<\/b><\/h4><p><b>3.1. Sipari\u015f \u00dczerine \u00dcretim (Made-to-Order):<\/b><span style=\"font-weight: 400;\"> S\u00f6zle\u015fme konusu \u00fcr\u00fcnler haz\u0131r fabrikasyon stok \u00fcr\u00fcnler olmay\u0131p, ALICI\u2019n\u0131n sipari\u015fi \u00fczerine tamamen el i\u015f\u00e7ili\u011fi ile butik olarak \u00fcretilmektedir. \u00dcr\u00fcnlerin el eme\u011fi haz\u0131rl\u0131k s\u00fcresi, ilgili \u00fcr\u00fcn\u00fcn detay sayfas\u0131nda belirtilen \u00fcretim s\u00fcreleri baz al\u0131narak hesaplan\u0131r ve <\/span><b>do\u011fal afetler, yang\u0131n, deprem, salg\u0131n hastal\u0131k veya benzeri m\u00fccbir sebepler hari\u00e7 olmak \u00fczere, yasal 30 g\u00fcnl\u00fck azami teslimat s\u00fcresi i\u00e7erisinde<\/b><span style=\"font-weight: 400;\"> kargoya teslim edilir.<\/span><\/p><p><b>3.2. El \u0130\u015f\u00e7ili\u011fi Toleranslar\u0131 ve \u201cAy\u0131pl\u0131 Mal\u201d Kriteri:<\/b><span style=\"font-weight: 400;\"> \u00dcr\u00fcnler %100 el yap\u0131m\u0131 oldu\u011fundan; <\/span><b>el i\u015f\u00e7ili\u011fi toleranslar\u0131 ve organik \u00f6l\u00e7\u00fc esnemeleri (v\u00fccuda oturan giyim par\u00e7alar\u0131nda 1-3 cm, geni\u015f d\u0131\u015f giyim veya atk\u0131\/\u015fal gibi aksesuarlarda 5-8 cm\u2019ye kadar)<\/b><span style=\"font-weight: 400;\">, ufak doku farkl\u0131l\u0131klar\u0131 ve renk tonu sapmalar\u0131 ola\u011fand\u0131r. Bu durumlar insan yap\u0131m\u0131 otantik \u00fcretimin do\u011fas\u0131 gere\u011fi olup, 6502 say\u0131l\u0131 Kanun kapsam\u0131nda <\/span><b>&#8220;Ay\u0131pl\u0131 Mal&#8221; (\u00fcretim kusuru) olarak<\/b><span style=\"font-weight: 400;\"> de\u011ferlendirilemez.<\/span><\/p><h4><b>MADDE 4 \u2013 CAYMA HAKKI VE \u0130ADE \u015eARTLARI<\/b><\/h4><p><b>4.1. Cayma Hakk\u0131 S\u00fcresi:<\/b><span style=\"font-weight: 400;\"> ALICI, \u00fcr\u00fcn\u00fcn kendisine tesliminden itibaren <\/span><b>14 (on d\u00f6rt) g\u00fcn i\u00e7inde<\/b><span style=\"font-weight: 400;\"> hi\u00e7bir gerek\u00e7e g\u00f6stermeksizin cayma hakk\u0131na sahiptir. \u0130ade talepleri <\/span><a href=\"mailto:hello@theorlea.com\"><b>hello@theorlea.com<\/b><\/a><span style=\"font-weight: 400;\"> adresine yaz\u0131l\u0131 olarak iletilmelidir.<\/span><\/p><p><b>4.2. El Eme\u011fi Koruma ve G\u00fcvenlik Etiketi:<\/b><span style=\"font-weight: 400;\"> \u0130ade edilecek \u00fcr\u00fcnlerin kesinlikle kullan\u0131lmam\u0131\u015f, y\u0131kanmam\u0131\u015f, deforme olmam\u0131\u015f ve <\/span><b>orijinal g\u00fcvenlik etiketi (Security Tag) kopar\u0131lmam\u0131\u015f<\/b><span style=\"font-weight: 400;\"> olmas\u0131 \u015fartt\u0131r.<\/span><\/p><p><b>4.3. Hijyen \u0130stisnas\u0131 (Cayma Hakk\u0131 S\u0131n\u0131rland\u0131rmas\u0131): <\/b><span style=\"font-weight: 400;\">Mesafeli S\u00f6zle\u015fmeler Y\u00f6netmeli\u011fi&#8217;nin 15\/1-\u00e7 maddesi gere\u011fince; do\u011frudan tenle temas eden, tesliminden sonra koruyucu ambalaj\u0131, band\u0131, m\u00fchr\u00fc veya paketi a\u00e7\u0131lm\u0131\u015f olan mayo, bikini ve plaj giyimi \u00fcr\u00fcnlerinde, koruyucu hijyen band\u0131n\u0131n veya <\/span><b>orijinal g\u00fcvenlik etiketinin (Security Tag)<\/b><span style=\"font-weight: 400;\"> \u00e7\u0131kar\u0131lmas\u0131, y\u0131rt\u0131lmas\u0131, hasar g\u00f6rmesi veya yeniden yap\u0131\u015ft\u0131r\u0131lmas\u0131; \u00fcr\u00fcn\u00fcn i\u00e7 \u00e7ama\u015f\u0131rs\u0131z denendi\u011fine dair koku\/makyaj lekesi veya suyla temas etti\u011fine dair herhangi bir \u015f\u00fcphe bulunmas\u0131 durumunda cayma hakk\u0131 ve iade talebi <\/span><b>sa\u011fl\u0131k ve hijyen istisnas\u0131 kapsam\u0131nda kesinlikle kabul edilmemektedir<\/b><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p><p><b>4.4. \u0130ade Kargo Esaslar\u0131:<\/b><span style=\"font-weight: 400;\"> T\u00fcrkiye i\u00e7i sipari\u015flerde cayma hakk\u0131 kapsam\u0131nda <\/span><b>iade kargo bedeli SATICI&#8217;ya aittir<\/b><span style=\"font-weight: 400;\">. ALICI&#8217;n\u0131n bu \u00fccretsiz iade hakk\u0131ndan faydalanabilmesi i\u00e7in iade g\u00f6nderisini mutlaka <\/span><b>PTT Kargo<\/b><span style=\"font-weight: 400;\"> arac\u0131l\u0131\u011f\u0131yla, <\/span><b>al\u0131c\u0131 \u00f6demeli (kar\u015f\u0131 \u00f6demeli) olarak<\/b><span style=\"font-weight: 400;\"> ger\u00e7ekle\u015ftirmesi gerekmektedir. ALICI&#8217;n\u0131n belirtilen kargo firmas\u0131 d\u0131\u015f\u0131ndaki bir ta\u015f\u0131y\u0131c\u0131 ile g\u00f6nderim yapmas\u0131 durumunda iade kargo \u00fccreti <\/span><b>ALICI taraf\u0131ndan kar\u015f\u0131lanacakt\u0131r<\/b><span style=\"font-weight: 400;\">. <\/span><b>Yurtd\u0131\u015f\u0131 (uluslararas\u0131) sipari\u015flerin iadesinde ise gidi\u015f-d\u00f6n\u00fc\u015f t\u00fcm kargo, g\u00fcmr\u00fck, antrepo ve ek masraflar tamamen ALICI\u2019ya aittir<\/b><span style=\"font-weight: 400;\">.<\/span><\/p><p><b>4.5. Teslim Al\u0131nmayan Paketler:<\/b><span style=\"font-weight: 400;\"> T\u00fcrkiye i\u00e7i sipari\u015flerde kargonun kap\u0131dan reddedilmesi, adreste bulunamama veya hatal\u0131 adres beyan\u0131 nedeniyle paketin geri d\u00f6nmesi yasal olarak <\/span><b>cayma hakk\u0131 kullan\u0131m\u0131 say\u0131l\u0131r<\/b><span style=\"font-weight: 400;\">. T\u00fcketici mevzuat\u0131 uyar\u0131nca, T\u00fcrkiye i\u00e7i sipari\u015flerde iade kargo \u00fccreti <\/span><b>m\u00fc\u015fteriye yans\u0131t\u0131lamaz<\/b><span style=\"font-weight: 400;\"> veya iade tutar\u0131ndan <\/span><b>kesinti yoluyla mahsup edilemez<\/b><span style=\"font-weight: 400;\">. Yurtd\u0131\u015f\u0131 sipari\u015flerde ise t\u00fcm iade nakliye ve g\u00fcmr\u00fck masraflar\u0131 m\u00fc\u015fterinin iade tutar\u0131ndan kesilir.<\/span><\/p><p><b>4.6. Ki\u015fiselle\u015ftirilmi\u015f \u00dcr\u00fcnler (\u00d6zel \u00d6l\u00e7\u00fc) \u0130stisnas\u0131:<\/b><span style=\"font-weight: 400;\"> Standart bedenli (S, M, L vb.) ancak sipari\u015f \u00fczerine \u00fcretilen (made-to-order) \u00fcr\u00fcnlerde yasal cayma hakk\u0131 ge\u00e7erlidir; operasyonel verimlilik ad\u0131na do\u011frudan \u00fcr\u00fcn de\u011fi\u015fimi yap\u0131lmak yerine iade kabul edilmektedir. <\/span><b>Mesafeli S\u00f6zle\u015fmeler Y\u00f6netmeli\u011fi&#8217;nin 15\/1-b maddesi uyar\u0131nca; t\u00fcketicinin istekleri veya ki\u015fisel ihtiya\u00e7lar\u0131 do\u011frultusunda haz\u0131rlanan mallara ili\u015fkin s\u00f6zle\u015fmelerde cayma hakk\u0131 kullan\u0131lamaz.<\/b><span style=\"font-weight: 400;\"> Bu do\u011frultuda, orijinal standart tasar\u0131m\u0131 \u00fczerinde al\u0131c\u0131n\u0131n talebi do\u011frultusunda herhangi bir de\u011fi\u015fiklik, \u00f6zel \u00f6l\u00e7\u00fc, renk de\u011fi\u015fikli\u011fi veya tasar\u0131m modifikasyonu yap\u0131lan (custom-made) ki\u015fiselle\u015ftirilmi\u015f \u00fcr\u00fcnler cayma hakk\u0131 ve iade kapsam\u0131 d\u0131\u015f\u0131ndad\u0131r.<\/span><\/p><h4><b>MADDE 5 \u2013 HASAR TESP\u0130T TUTANA\u011eI VE KUSUR B\u0130LD\u0130R\u0130M\u0130<\/b><\/h4><p><span style=\"font-weight: 400;\">Kargo ta\u015f\u0131mac\u0131l\u0131\u011f\u0131 kaynakl\u0131 fiziksel hasarlar i\u00e7in teslimat an\u0131nda kargo g\u00f6revlisine <\/span><b>Hasar Tespit Tutana\u011f\u0131<\/b><span style=\"font-weight: 400;\"> tutturulmas\u0131 yasal bir zorunluluktur. Ta\u015f\u0131ma esnas\u0131nda olu\u015fmayan, ambalaj a\u00e7\u0131l\u0131\u015f\u0131nda tespit edilen belirgin imalat hatalar\u0131, yanl\u0131\u015f g\u00f6nderim veya lekeler i\u00e7in; ta\u015f\u0131y\u0131c\u0131 firmaya r\u00fccu hakk\u0131m\u0131z\u0131n korunmas\u0131, s\u00fcrecin do\u011frulanmas\u0131 ve talebinizin h\u0131zla \u00e7\u00f6z\u00fclebilmesi ad\u0131na, teslimat tarihinden itibaren <\/span><b>en ge\u00e7 48 saat i\u00e7inde<\/b><span style=\"font-weight: 400;\"> kesintisiz \u00e7ekilmi\u015f bir a\u00e7\u0131l\u0131\u015f (unboxing) videosunu ve ambalaj\u0131n net foto\u011fraflar\u0131n\u0131 ekleyerek <\/span><a href=\"mailto:hello@theorlea.com\"><b>hello@theorlea.com<\/b><\/a><span style=\"font-weight: 400;\"> adresi \u00fczerinden bizimle ileti\u015fime ge\u00e7meniz operasyonel olarak \u00f6nemle rica olunur. Bu s\u00fcre\u00e7, hakl\u0131l\u0131\u011f\u0131n\u0131z\u0131 kan\u0131tlamam\u0131z\u0131 ve size en k\u0131sa s\u00fcrede destek olmam\u0131z\u0131 kolayla\u015ft\u0131racakt\u0131r. <\/span><\/p><h4><b>MADDE 6 \u2013 YASAL VERG\u0130 MUAF\u0130YET\u0130 BEYANI<\/b><\/h4><p><span style=\"font-weight: 400;\">SATICI, 193 say\u0131l\u0131 Gelir Vergisi Kanunu\u2019nun 9. maddesi kapsam\u0131nda <\/span><b>Esnaf Vergi Muafiyeti<\/b><span style=\"font-weight: 400;\">\u2019ne tabi oldu\u011fundan, i\u015fbu sipari\u015fte KDV hesaplanmaz ve fatura d\u00fczenlenmez. ALICI&#8217;n\u0131n haklar\u0131, e-posta ile iletilen elektronik Sipari\u015f \u00d6zeti ve \u00f6deme dekontu ile g\u00fcvence alt\u0131ndad\u0131r. Yasal mevzuat uyar\u0131nca SATICI\u2019n\u0131n belge d\u00fczenleme, defter tutma ve beyanname verme y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fc bulunmad\u0131\u011f\u0131ndan; olas\u0131 iade ve cayma hakk\u0131 kullan\u0131mlar\u0131nda ALICI\u2019ya yap\u0131lacak bedel iadesi, Sanal POS sistemi \u00fczerinden do\u011frudan \u00f6deme yap\u0131lan karta\/hesaba aktar\u0131lacak olup, bu i\u015fleme ili\u015fkin <\/span><b>Sanal POS iade makbuzu, banka dekontu ve hesap ekstresi<\/b><span style=\"font-weight: 400;\"> yasal tevsik edici belge h\u00fckm\u00fcndedir. <\/span><\/p><h4><b>MADDE 7 \u2013 UYU\u015eMAZLIKLARIN \u00c7\u00d6Z\u00dcM\u00dc VE YETK\u0130L\u0130 MAHKEME<\/b><\/h4><p><span style=\"font-weight: 400;\">\u0130\u015fbu s\u00f6zle\u015fmeden do\u011fabilecek uyu\u015fmazl\u0131klarda, t\u00fcketici i\u015fleminin yap\u0131ld\u0131\u011f\u0131 yerdeki T\u00fcketici Hakem Heyetleri ile T\u00fcketici Mahkemeleri yetkilidir. 6502 say\u0131l\u0131 Kanun\u2019un 73\/A maddesi uyar\u0131nca, t\u00fcketici mahkemesinin g\u00f6revine giren uyu\u015fmazl\u0131klarda, mahkemeye dava a\u00e7\u0131lmadan \u00f6nce <\/span><b>arabulucuya ba\u015fvuru yap\u0131lmas\u0131 yasal bir dava \u015fart\u0131d\u0131r<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>MESAFEL\u0130 SATI\u015e S\u00d6ZLE\u015eMES\u0130 MADDE 1 \u2013 TARAFLAR VE GE\u00c7ERL\u0130 HUKUK \u0130\u015fbu s\u00f6zle\u015fme, yukar\u0131daki \u00d6n Bilgilendirme Formu\u2019nda bilgileri yer alan ALICI (T\u00fcketici) ile SATICI (Orlea) aras\u0131nda, ALICI\u2019n\u0131n theorlea.com sitesi \u00fczerinden yapt\u0131\u011f\u0131 elektronik sipari\u015f do\u011frultusunda kurulmu\u015ftur. SATICI B\u0130LG\u0130LER\u0130: Sat\u0131c\u0131 \u00dcnvan\u0131 \/ \u0130sim Soyisim: Handan G\u00fcler (Orlea) Adresi: Orlea Tasar\u0131m St\u00fcdyosu, Evka 4 Mah. 1027 Sok. No: 18, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1474","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/theorlea.com\/tr\/wp-json\/wp\/v2\/pages\/1474","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theorlea.com\/tr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/theorlea.com\/tr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/theorlea.com\/tr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/theorlea.com\/tr\/wp-json\/wp\/v2\/comments?post=1474"}],"version-history":[{"count":3,"href":"https:\/\/theorlea.com\/tr\/wp-json\/wp\/v2\/pages\/1474\/revisions"}],"predecessor-version":[{"id":3677,"href":"https:\/\/theorlea.com\/tr\/wp-json\/wp\/v2\/pages\/1474\/revisions\/3677"}],"wp:attachment":[{"href":"https:\/\/theorlea.com\/tr\/wp-json\/wp\/v2\/media?parent=1474"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}